Privacy Policy

Data Controller

Karen Reid
 

If you have any questions about this privacy policy or how we handle your personal data, you can contact us at:

📧 karen.r@pipersallnatural.co.uk

Collected Personal Data

We may collect the following personal information when you use our website, contact us, or make a purchase:

Your name

Email address

Postal address

Phone number (if provided)

Payment information (processed securely via third-party providers)

Order history

IP address and browser information

Purpose of collecting data

We collect and process your personal data for the following purposes:

To process and fulfil your orders

To respond to your queries or customer service requests

To send order confirmations, shipping updates, or service-related emails

To improve our website and user experience

To send marketing emails (only if you have opted in)

To comply with legal obligations

We only collect and retain data necessary for the above purposes and do not sell or share your personal data with third parties for marketing purposes.

Your Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request erasure of your data (in certain circumstances)

Object to or restrict processing of your data

Withdraw consent at any time (for marketing communications)

To exercise any of these rights, please email us at karen.r@pipersallnatural.co.uk

Data Protection

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

Last updated: [19th September 2025]